PRIVACY POLICY

Effective Date: 10 October 2025

This Privacy Policy (“Policy”) describes how DollarPe Technologies Private Limited, operating under the brand name Gyftcards by DollarPe (“DollarPe”, “we”, “our”, “us”), collects, uses, stores and protects personal information of users (“you”, “your”, “user”) when you access or use our website www.gyftcards.xyz (“Website”).

This Policy is incorporated into and subject to our Terms of Use and applies to all visitors and users of the Website.

1. Scope

This Privacy Policy applies only to your use of our Website and related services for purchasing and redeeming digital gift cards. By using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide our services to you, specifically:
- Name (first and last name)
- Email address
- Mobile phone number
- Billing address

When you make payments, your sensitive payment information (e.g., credit/debit card details, UPI, net banking credentials) is collected and processed directly by third-party payment gateways. We do not store or process such financial data.

3. How We Collect Information

- Directly from you: When you register on our Website, place an order, or contact us for support.
- Automatically: We currently do not use cookies, analytics tools, or tracking technologies.

4. Use of Information

We use your personal information only for the following purposes:
- To process your purchase of gift cards and deliver them to you.
- To communicate transactional details (confirmation, delivery, alerts, and support updates).
- To comply with applicable laws and regulations.
We do not use your personal data for marketing or promotional communications.

5. Sharing of Information

We do not sell, rent, or share your personal data with third parties, except:
- With payment gateway partners for processing your payments.
- When required by law, court order, or government authorities.

6. Security Measures

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, you acknowledge that no method of transmission over the internet or method of electronic storage is completely secure.

7. Data Retention

We retain your personal data only for as long as necessary:
- To complete your transactions.
- To comply with legal, regulatory, and tax obligations.
- To resolve disputes and enforce agreements.
After this period, your personal data will be securely deleted or anonymized.

8. Your Rights

Subject to applicable law, you may request to:
- Access the personal data we hold about you.
- Correct or update your information.
- Request deletion of your personal data (unless we are legally required to retain it).
To exercise your rights, please contact us at support@gyftcards.xyz.

9. Jurisdiction

This Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of India. You agree that the courts at New Delhi, India shall have exclusive jurisdiction.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Policy periodically to stay informed.